Last updated: September 22, 2025

TOYBRICKS operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). TOYBRICKS is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by law:

• Contact details including your name, billing and shipping address, phone number, and email address.
• Financial information including credit/debit card details, transaction information, and payment confirmations.
• Account information including username, password, preferences, and settings.
• Transaction history including viewed items, purchases, returns, and cancellations.
• Communications with us including customer support inquiries.
• Device and usage information including IP address, browser type, and interactions with the Services.

PERSONAL INFORMATION SOURCES
We may collect information directly from you (e.g., account creation, checkout, or customer support), automatically via cookies and similar technologies, from service providers acting on our behalf, and from business partners or third parties.

HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to:

• Provide, tailor, and improve the Services (e.g., process orders, shipping, returns, account management).
• Market and advertise (e.g., send promotional emails, show targeted ads).
• Ensure security and prevent fraud.
• Communicate with you (e.g., customer support, service updates).
• Comply with legal obligations (e.g., respond to lawful requests or enforce policies).

HOW WE DISCLOSE PERSONAL INFORMATION
We may share your personal information in the following circumstances:

• With Shopify, service providers, and vendors who perform services on our behalf.
• With marketing and business partners (in accordance with applicable law).
• When you consent or direct us to share data.
• Within our corporate group or in connection with a business transaction.
• To comply with legal requirements, protect our rights, or ensure safety.

RELATIONSHIP WITH SHOPIFY
Our Services are hosted on Shopify. Shopify may collect, use, and share your personal information to operate and improve its services. To learn more about Shopify’s data practices, see the Shopify Privacy Policy. Depending on where you live, you may also exercise rights via the Shopify Privacy Portal.

THIRD PARTY WEBSITES AND LINKS
Our Services may contain links to third-party websites. We are not responsible for the privacy or security of those sites. Please review their privacy policies before providing any personal information.

CHILDREN’S DATA
The Services are not intended for children under the age of majority. We do not knowingly collect information from individuals under 16. If you are a parent or guardian and believe your child has provided information, please contact us to request deletion.

SECURITY AND RETENTION
While we take appropriate measures to protect your information, no system is 100% secure. We retain personal information only as long as necessary for our business, to comply with laws, resolve disputes, or enforce agreements.

YOUR RIGHTS AND CHOICES
Depending on your location, you may have the right to:

• Access or request a copy of your personal information.
• Request deletion of your personal information.
• Request correction of inaccurate information.
• Opt out of sale/sharing of data for targeted advertising.
• Withdraw consent where applicable.
• Manage email communication preferences.

For UK and EU residents, you may also object to or restrict certain processing, and withdraw consent where relied upon. You can learn more about your rights and Shopify’s data use at https://privacy.shopify.com/en.

COMPLAINTS
If you have concerns about our processing of your personal information, please contact us using the details below. You may also have the right to file a complaint with your local data protection authority.

INTERNATIONAL TRANSFERS
We may transfer and process your personal information outside your country of residence. Where required, we use lawful mechanisms such as Standard Contractual Clauses to protect transferred data.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the “Last updated” date revised.

CONTACT US
If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Email: info@toybricks.co.uk
Address: Business HQ, 11 Oak Street, Nottingham, NG5 2AT, UK